Defective Products – Refund Return Shipping
Sent back 3 defective products. First was Anna Griffin bow storage box. Pegs would ot screw in. Very poor work. Then I had to send back 2 Cannon ink cartridges. One was open, cartridges were just laying around in the box. The other was missing one of the cartridges. Hopefully you can check my order history. Can you please refund my return shipping or instead add it to spendable Kash option?
Is there no more quality control at HSN, and I though used items were supposed to be sent to HSN outlets?
I’m sorry to see that you had to return these three items. I’ve made sure you won’t be billed for the return shipping. Please let me know if there is anything else I can do to assist you.
That’s a great way to look at it! :smileywink:
, unfortunately it seems that the item wasn’t ready to be shipped yet so there was a delay placed on this shipment. I’ve reviewed the Auto-Ship® program and don’t see any details regarding delays with the other shipments, however if there are any issues in the future, we’ll be sure to let you know!
Posted in Customer Service
04.20.16 12:52 PM