I just received the Steve Madden tall boot, took the right one out and was putting it on and went to zip up and saw the little pin or snap that holds the fringe tassel on the zipper is missing, looked at other boot and there was a metal thing holding fringe so boxed back up but wrote on the order form it was missing. i hope they read it and dont send them out on another order to someone else. Thanks Karen
Hello , I’m so sorry for your disappointment when you saw the missing tab. I reported this to the Merchandising Team and waived the return s&h.
Posted in Customer Service
11.20.15 6:07 AM