I ordered and just received all 3 color sets of Zacasha Trolls Bracelets with tassels, 497-236.
They say they will open to 8 1/4″. Only 1 set does. The other 2 sets only open to 3″. Wont even fit a child. So sad, they are so cute.
And one set had already been returned, because the tags were cut off. I had to cut the other tags off to try to open them.
Don’t think I want to even keep the set that fits…I wanted to mix them up.
Since they are defective, 1. will you waive shipping fee? 2. Will I receive my shipping charges back, and 3. Do I still use the USPS easy Return label?
Thanks for your help, TREKKY
Thank you Erica.
Posted in Customer Service
08.04.17 2:12 AM