Curations Packable Down Jacket shipped w/o storage bag

Vickie74
11.18.16 10:40 AM

I ordered the TS 498-556 Curations Packable Down Jacket with Hood in the Pinot color. I’ve received the jacket but it did not include the storage bag. I double-checked the product description to ensure I was remembering correctly and the description states:

Additional Features:

Drawstring storage bag

Without the storage bag it’s not packable as the coat was intended. Is there anyway to get the Pinot storage bag sent to me?

Thank you

sort replies - newest | oldest

- SHARON818
- 01.07.16 4:42 AM
Maybe I’m the only one who wants to give HSN my money when purchasing bedding – specifically sheets. Does anyone have any other places they like to buy their Split King or Twin XL sheets? I have looked on eBay, Overstock, BB&B (they only carry Twin XL and those feel like cardboard).
- TIAMO2
- 01.09.16 8:52 AM
Good idea. My hubby and I are will be purchasing twin XL beds. We decided it’ll be cheaper than Sleep Number. He likes a hard mattress (due to being in Army 30 yrs) and I like semi-soft fluffy.

But of course they’ll be pushed together :smileywink:
- chell67
- 09.28.16 1:25 PM
I am disappointed also. I know more people are starting to buy these adjustable beds. I am having a hard time finding flannel for the colder months.
- HSN_Kyle
- Moderator
- 11.18.16 11:22 AM
, I”m sorry to hear that the drawstring bag was missing from your order. Unfortunately I don’t have a way to request for just a bag to be sent to you, but I can either replace the entire jacket or issue a partial refund on the order for the missing bag. The partial refund would be in the amount of $20.00 if you chose this option. Please let me know which works better for you!
- Vickie74
- 11.24.16 5:18 PM
I appreciate the response Kylie but I think $20 partial refund is very generous. I am keeping the coat and will make do without the bag. I think HSN should keep the $20.