Crafters Companion – A Winters Tale Bundle – Missing Item
Ordered and received 2 of the Winters Tale mega bundles. Both were missing one of the stamps titled NO PEEKING. I do not want to send the bundles back and order new ones (assuming they are still in stick). I know you can’t replace one component in the bundle but can you compensate me for the missing stamps for the 2 sets? You did provide a partial refund/spendable Kash on some other problems recently.
Yes. I would like to keep the bundles and I appreciate anything you can do.
@emt1404, sorry to hear that this was missing from both of your orders. If you’d like to keep the orders as is, we’d be able to issue a $10 refund on each of the orders. If this is acceptable to you, please let me know and I’ll be happy to issue the refunds.
Posted in Customer Service
09.12.18 2:37 PM