I ordered a ring in 2 different sizes because I misplaced mine and the 20% coupon was applied to the size 8. Well, I found it and cancelled the order for the size 8. Can you switch the coupon to the other ring order in the size 9? The order number is **********. The ring number is 535-589. I would really appreciate it. Thank you.
**Edited by HSN: Removed order number to comply with HSN Community Guidelines.**
- This topic was modified 1 year, 5 months ago by HSN_Krissy.
Thank you for your help. I just cancelled and re-ordered the ring. Have a great day.
Hi @jana99, since your order for the size 9 ring is on FlexPay, we would be unable to apply the coupon to the order. Since the order was just placed recently, you’re more than welcome to replace the order and apply the coupon as I have reinstated it so you can use it. In case you don’t have the coupon number it is 171495. The coupon details are below:
Can be used on only one item and can only be used once by its recipient and is valid for selected customers only. This coupon is valid for 20% off your purchase with maximum savings of $25 from HSN TV, HSN2, HSN.COM, HSN Mobile or HSN Shop By Remote (where available). Coupon number is non-transferable. Coupons must be applied when order is placed. Excludes shipping & handling, sales tax, Todays Special, Todays Special Presale, This Day Only offers, and clearance items and can only be applied to the first shipment of Auto-Ship items. The use of this coupon may disqualify the order from inclusion in other promotional offers or discounts. Coupons cannot be applied to or combined with other coupons. Coupon is not valid for Arrow Sewing, charitable contributions, gift cards, Janome, Samsung large appliances, selected footwear, the iRobot Roomba 880, electronics and gaming. We reserve the right to cancel orders when unexpected coupon system errors occur or in the case of abuse, misuse or fraud in connection with the coupon number. Offer is only valid on 11/10/2017. Coupon Expires on 11/10/2017 at 11:59 PM ET.
Posted in Customer Service
11.10.17 4:38 PM