They demonstrated a backlit keyboard when showing it on HSN but there is no mention of it in the description. This is also a plus for this computer.
This also shows a 2TB hard drive PLUS a 128 solid state drive? Could you explain what they mean by that? 2 drives but they never explained what each one does? What goes to what drive when saving photos etc and also where do the programs you install go to what drive? They never addressed it. I would love to know when they will show this again so I could watch the next demo.
Can the Ram on this Computer be upgraded from 4 GB Ram?
When is the next HP Laptop TSV coming up?
I asked these questions a month ago and never got any answers as Ryan was going to check on this and post back.
@dynac shared some great info. 🙂 Our partners at HP responded and said the processor is 7th generation, this chip launched in late 2016 and has had updates since then. You can check out the different processors on the intel site here.
The ram is upgradable to 8GB DIMM, but doing so is difficult and will void the warranty completely if not done by an HP authorized technician.
I am not an expert in any way but will try to answer what I can until someone else gets back to you.I bought 564-903 laptop for my son about 3 weeks ago and it does have a lighted keyboard. I don’t know about this actual model you are considering.Since it doesn’t state it in the description I would get clarification for sure.I actually uninstalled some of the programs that wouldn’t be used to free up more space and we didn’t install the added programs because they were not of interest to us.The more one installs the more it tends to slow the computer especially if things are constantly running in the background.
The Solid State Drive most likely has the Operating System,etc which makes for faster booting.So its just the basic stuff to load your computer without having to load other things.The 2TB is your standard storage drive where you would put all you stuff such as photos,etc.Laptops really aren’t meant to be upgraded but its possible. Open the laptop and find the exact configuration,
physical shape and size then find sticks of ram with a larger memory capacity then you could upgrade by replacing the sticks. They have to be the same.
Thank you Ryan. I will post in the CS section the next time as I had it under Electronics. Aaron does a great job describing the computers and other electronics and the Host probably will know the answer. I will be watching for it.
Posted in Customer Service
08.24.17 12:46 AM