Lately, I can’t get past the banners to read and/or reply to any posts. This was never a problem before. I’m signed in, but can’t scroll down what am I supposed to do. Adding banners stopped me from reading subjects that I can help with it read via community?
And when I enter the enter key it goes to the arcade page. Please advise I don’t have Up or down arrows on my keyboard. 59-60 u will need to email me via @59-60 to answer this, then when I go to submit a pink box pops up that states are you sure u want to do this, with no options
Fire OS 18.104.22.168
Thank you for providing this info. I’ve passed it along and will let you know once I hear anything.
Thanks, Andrea (@59-60)! I reported your concern and I escalated the matter. It may not be updated right away since it is the weekend, but rest assured, we will look into this. Thank you for your patience.
There never was a scroll bar for me! I use Amazon kindle fire so it’s different. Previously, before this week I had no problems at all. I couldn’t get to the bottom of your post just now I had to reply to my own post.
Right now using enter key is fine, but when I go to community, any ways whether it’s via arcade or via Connect, clicking on community is bringing me to the banner page with Andrea Leash and vitamins, and vote which of course I can’t get into for last 3 weeks. Which was reported to arcade master, who told me use ticket entry.
This is getting frustrating as I was making friends, and helping people. Now I can’t see subjects to answer any questions or to chat.
We appreciate your help, Andrea (@59-60). I’m sorry that you been unable to post. There should be a scroll bar on the right side of the screen that will let you move down to the threads. When you pushing the Enter key, you are basically clicking on the banner, which is why you keep going to the Arcade.
I’m truly sorry for your difficulty and I will certainly share your feedback.
Posted in Customer Service
02.27.18 1:14 PM