Combined free shipping?
To all over 50$, on all clearance? I’ve made 2 over 100 dollar orders and I’ve paid 30.01 to ship. I have not seen or heard once that shipping is not free to alaska during this promo period. Every host is on record saying it is combined, you will do all the work, just add to cart and it’s free shipping anywhere. False advertising and misleading. And frustrating. Help
Hi , I apologize that the information was not offered in our broadcast. Presentation time is limited and it is not always possible for our hosts to include every detail that might affect your order. I’ve included below the information from our FAQ page that explains why you were charged: Free shipping and handling is only available within the continental United States. The period of time that free shipping and handling is available on some items will vary based on the promotion, so be sure to check the current product detail information to confirm the shipping cost. If the item available with free shipping and handling is being shipped outside of the 48 continental states (such as Alaska and Hawaii) there is a small surcharge. You will see that amount displayed during the checkout process before completing your order.
? thanks! Great to know the “buy more save more” will still be intact:womanvery-happy:
Posted in Customer Service
08.19.16 7:29 PM