Check your orders. Mine have not been fixed yet.
Try Again, I had no problem.
I called them. They said to wait until after midnight. I cannot do that or I would be stuck with the full price shipping because the order would be processing. They would not let me change it then. That is why I just cancelled.
Okay, wound up calling 1-800-284-3900 and they took care of the problem. I hope you call and get the products you wanted.
Tried Customer Chat three times and they’re not responding at all.
Ryan is the best. That is why I think it is a glitch. Anyway, I am pulling for you I hope they get it fixed for you. It was nice meeting you.
You certainly were helpful. I’m so sorry you cancelled your multiple items. Generally these things are fixed immediately if not sooner and Ryan is always tenaciious. I can’t imagine what’s going on. Even if they put the money in Spendable Kash which I don’t like but I’m sure I would use it. Good luck.
I canceled my multiple order since I was charged full S&H. I am so sorry yours were not fixed. I suspect it is some kind of glitch. I hope it gets fixed. You have till midnight to change your order if need be. Guess I was not much help. It is my first issue not fixed as promised.
Posted in Customer Service
06.20.17 12:17 AM