Charges on my card..
I bought 2 Giulianna jackets and 2 Becca kit a week ago. When I purchase those items it didn’t tell me that it would be ship Few months from now so I was expecting that I will receive it in 7 days but after a week still hasn’t receive any email confirmation about my order. When I check my hsn account it says that 2 giulianna jackets that I ordered will be delivered on Nov 12 2015 and the becca 4 of kit on 0ct 27 2015 the other Becca kit is on extended delivery. I got confused why those items will be delivered in Oct and Nov when they are still available and the waiting time is 4 months. The worst part is I was already charge for those items. I don’t understand why it would take 4 months to be delivered? All of the items that I purchase are all available as of the moment what is the reason for not shipping it..its paid already..please can someone help me
What do you mean by authorization hold? I checked with my bank and they confirmed that I was charge.
heartskisses, I’m going to respond to the same thread I’ve been assisting you on regarding this situation. If you couldn’t locate it, it’s here. If you’d like to get other shoppers input on this situation, I would post this to the Talk Among Yourselves board. Other customers don’t usually offer their opinions on the customer service thread.
Thank you for responding to the post, A448 I really appreciate your feedback. I see you like jewelry as well because you mentioned you would sale as Partner or either a Host.
Yea, As a Partner, you own your merchandise your saling on HSN. They might have to pay for advertising through HSN and for the assistance of the Host and the models. I believe the Host they might get paid a guaranteed annual amount, however I think they get like a commission/bonus when they help the Partners sell so many units of the items. I think both are great especially if you have that outgoing drive, which is great:smileyhappy:
Posted in Customer Service
04.21.15 9:20 PM