Charged for the delayed Anna Griffin Make something you love autoshop
I received an alert that my credit card was charged for the very much delayed auto-ship. I thought your policy is to charge when the item ships? Please explain.
@ecb2015, I do apologize for that charge! It looks like the order has shipped. We experienced a slight delay on the back-end but reassure your auto-ship is on the way and should be receiving communication regarding so.
Posted in Customer Service
01.04.18 10:11 PM