Charged for shipping, items are listed as "free S&H"
I ordered two items from DG2 yesterday, both are supposed to be Free shipping and handling. At first, it showed that I was not being charged, it even said that I had saved $6.00 !! Later on I went back to look and saw that the Shipping and handling charge had been added on for both items! I would like to know what it going on, they are still free today, also, on the DG2 pages. Why am I being charged?
Yes, the other order that was charged was cancelled by me, as I wanted to change it to a different color.( It was charged $3.00). Thank you for refunding it, I couldn’t figure out why it charged me.
@wend, it looks like only one of the orders got charged shipping and handling in the amount of $1.51. I’ve refunded this amount back to your original method of payment due to the error. Please allow up to 3 business days for the amount to post back to your card.
Posted in Customer Service
07.21.17 12:17 PM