charged for cancelled order
hello Hsn .
last friday i was told my order was cancelled now i been charged twice the amount of 212 . and change .
this is just driving me nuts now ii woe the bank money this cant be happing to me i was told that i was reinbrust and then was charged all over agian . why ?
@CRock42, welcome to the HSN Community. I’m sorry to see you are having trouble with a recent order. When you place an order with us we’ll authorize the amount we plan on taking out but nothing is charged until the item ships. If the order was cancelled, it can take 3-5 days for the pending transaction line to disappear from your account. I checked your account and it looks like we’ve done everything we can do on our end. I would suggest reaching out to your bank regarding this concern.
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Posted in Customer Service
11.07.15 12:33 PM