Charged flex pay for an order that was cancelled
Instead of crediting back the amount charged can it be applied to open flex payment. I purchased two item earlier today.
I understand your concern, @willieny, and I would like to explain. When an order is placed, we do authorize the first payment. We haven’t taken these funds, rather your bank sees the authorization and places a hold on them. Rest assured, it will be released within 72 business hours.
Posted in Customer Service
01.20.19 6:17 AM