Change in S&H policy?
Has HSN changed its S&H policy of half price shipping on second or more of clothing items? I was trying to order some things but each item rang up full price shipping so just wondered if the policy has changed?
Right now the free shipping promotion is eligible on orders $99 or more. I included the disclaimer below.
**Spend $99 on Fashion & Accessories and get free standard Shipping and Handling on ALL of your Fashion & Accessory purchases that same day.
Receive free standard shipping and handling when you spend $99 or more before sales tax and S&H in one day on Fashion and Accessory items on HSN or HSN.com from August 7, 2017 through August 27, 2017.
Offer may be combined with a non-shipping and handling coupon. Each item ordered requiring air shipment will be charged an additional fee. Offer pertains to purchases initiated on HSN.com, HSNTV, HSN2 or mobile devices. TV and online orders cannot be combined. When you spend $99 or more in Fashion and Accessories (before sales tax and S&H), you will enjoy free standard S&H on those Fashion and Accessory items when purchased on the same day. Offer includes Fashion and Accessory items on Clearance. We authorize the full amount (including S&H and tax) for each item at the time of purchase as you shop today before any discounts are applied. These charges will be adjusted with your financial institution at midnight on day of purchase. HSN reserves the right to change or terminate this offer at any time. Offer starts August 7, 2017 at 12:01am (ET) and ends August 27, 2017 at 11:59 pm (ET).**
It is 541-225. It says half price shipping on second items or more but it did nor ring up that way. I wanted to get two or three of the shirts, which is why I asked. However, I guess I will settle for one. Thank you for the respons.
@charliek, @lizzie818 is correct about our “Buy More and Save” promotion. If half shipping is offered, it will be listed on the product page, under the “ways to save” and the shipping costs will be adjusted at midnight. If the items you are trying to purchase fall under “Buy More and Save”, please reply with the item number. I would be glad to look into it for you. 🙂
A mod said they had changed it a couple weeks ago for fashion and jewelry. I think it’s off fashion right now because they have the free shipping on $99 of fashion items. Jewelry seems to be hit or miss. The only way to know is if the Buy More and Save is on the item page. If you’re buying items that have the Buy more and Save info on the item page and are making separate orders for each item, the system won’t figure out until midnight that you’ve ordered more than one item. At that point it will adjust the shipping. If you order everything in one order, it usually fixes the shipping right then.
Posted in Customer Service
08.22.17 12:21 AM