Change delivery address
I just placed my order and need to change delivery address.
Hi @monhoutx, I’m really sorry unfortunately once an order has been processed, we are unable to make any changes to it. Since it was just placed, you’re more than welcome to cancel the order and replace it with the correct shipping address.
The same just happened to me. If I cancel the order how long will the refund take so that I con order the item again?
@tiff1998, once an order is cancelled, we send a reverse authorization to your financial institution to let them know we won’t be collecting the funds for the order. It generally takes them up to 3 business days to complete the reverse authorization and to remove the charge from your card.
Posted in Customer Service
01.06.18 8:05 PM