Can’t activate my Tracfone
I recently purchased a tracfone and haven’t been able to activate it with the year service. Went to simply active website and received error, emailed simply wireless who esclated the issue to tracfone, Tracfone called me but couldn’t help me without a pin gave the phone number 1-888-222-8484 to get the pin but when I called got a message couldn’t activate and to contact simply wireless by email, one big circle with no help. I just want to activate my phone getting very fustrated.
My original order came in damaged and a replacement was sent to me which is the one I’m trying to activate with that order number and not the original order number could that be causing an issue with activating it?
@rainydays21 To retrieve the airtime pin please call 1-888-222-8484 with your order number and zip code. Once you have that pin number, you can activate the phone and add the service.
Posted in Customer Service
12.26.15 11:45 PM