CANNOT Review Great Purchase
I purchased two of these , received , used and absolutely love this item . I have tried time and again to review , I even received an email reminding me to review … yet time and again I get this message
Sorry, our records indicate that you have not purchased this item. Only items purchased within the last 365 days may be reviewed and rated.
Goodness I purchased TWO last MONTH —
It’s disappointing to hear that you’re having difficulties writing a review @carjar289. We want our customers to be able to share their experiences with our items. I’d like to look into this for you, do you remember what kind of error message are you receiving? Also, I have listed a few tips with writing a review:
Tips for writing reviews:
•Focus on the product’s features and be specific
•Aim for clear and concise language
•Use standard punctuation (! . – “ ” ’ ? # () $ % : ; & * / , _ |)
•Timely information such as price and promotional details
•Obscene or distasteful content
•Personal information such as email addresses, phone numbers or URLs
•Information about other companies and web sites
SAME HERE. TRIED TO LEAVE REVIEW ON SOME OUTDOOR LIGHTS, BUT EVERY TIME KEEP GETTING “ERROR MESSAGEF ROM HSN” WHAT A CROCK
I still cannot review my purchases …
I cannot find any reason either . I have tried everyday for over a week , cannot leave a review on other things either . I have a desktop , laptop , iPad and iPhone none work to leave reviews .
It is not a real big deal …. I just particularly like my grill pans .
, I’ve taken a look into this and do not find a reason your review would not be allowed. Have you refreshed your browser recently? Also, have you tried a new browser? It may be that your system is storing old information.
Posted in Customer Service
06.29.17 6:17 PM