Were u able to pass along my restricted coupons concern to the marketing team?
Hello , yes, our Marketing Team values all feedback to see how we’re doing from the customer’s point of view. Thank you for sharing your comments and perspective regarding coupon promotions.
Gise, so appreciate you taking the time to explain all of the coupon in and outs. You are wonderful!
All the coupons are 1 time use only, otherwise it would be a feeding frenzy!
Would be nice thought tho.
Here’s a tip:
When you click APPLY you’ll either get an “applied successfully” spinning circle,
then a green checkbox saying something like “a coupon has been applied” response
OR a red box saying something like invalid, expired, used too many times… etc.
AND a link to see details (a hyperlink).
Click on that link to see the full coupon w/ restrictions, details, exp. dates, exclusions,
AND single item or multi item offer. (important)
Read the entire thing it to see if you comply with the coupon offer.
That’s where people get stuck, so do read the information!
At that point you can STILL change your mind, tailor your order to meet the requirements,
or hit the back or cancel button to keep the coupon for later.
Also you might want to copy/paste the text or write down the coupon terms for later…because you’ll forget…. trust me!
If you checkout completely (to the confirmation point) and then change your mind and cancel
you’ll lose that coupon!
Customer Service won’t be able to undo it.
Hope this helps, if not don’t tell me (that’s my new disclaimer)!
Hi HSN Kim, Thank you for replying! It did not direct me to contact Service.
I did try a few different things, one of which was to click on the checkout Visa, and skimmed through the agreement. If this is something I must sign up for then I would have to read more about it, however that said, Visa is my card on file and solely used.
At this time, I decided to make a different purchase and wont use this coupon.
I may (will be) be back to use it though before it expires.
If you have any additional information, please let me know.
, what is happening when you try to use the coupon? Are you being directed to call Customer Service? Or, are you getting another error message?
Dubuque-I have bought tops from Candies that I actually like ,that I have been wearing for too long,
Now the style has changed …where everything looks like a maternity top.
I should enter the HSN dreams and make clothes for short sh.ts.
jmc, have you checked out the juniors dept. for tops. They are usually cut narrower.
Macie-JLO clothes are my new brand.Just jeans by the way…tops everwhere fit me like a tent.
I want a top that I can tuck in my jeans…I’m still on the hunt.
Also, you wrote you just bought clothing from Jenifer Lopez line. I have never tried this line before. You also said every item fit. That is great because sometimes it is difficult to get a good fit because different lines sizes vary so much.
I found an old favorite brand of jeans Gloria Vanderbilt and they fit well, love the fabric. JCP carry these now.:womanhappy:
Hi JMC, thanks for posting it is always good to get feed back from people who have actually bought and used products.
That belt is in my favorites ….thinking about it.
I ordered a bunch of Jennifer Lopez clothes from Khols
that fit me perfect.
Posted in Customer Service
05.03.16 3:31 AM