I just cancelled my order. The product I was getting was a gift but I wrote down the wrong address. I was wondering can you guys can go into the order and change the address or I can just reorder. But if I reordered I’ll need to be refunded my money back so I won’t have two charges with the price on my bank account.
@tish91, we’re unable to make any changes to orders once they are placed. You’ll have to reorder. When I looked into this, it seems we have already sent over the request to release the authorization hold.
Posted in Customer Service
12.24.18 1:36 PM