Can you return multiple orders in the same package?
I ordered 2 pairs of the TSV Iman jeans and they are too small. I’d like to do an exchange for a larger size but if they still don’t fit, can I return all 4 in the same package? Otherwise, I don’t think I’m going to bother with the exchange and I’ll just return. I’ve already spent $6 on shipping.
- This topic was modified 1 year, 9 months ago by sisterhoney.
That’s up to you! You can use one of the EZ Return labels provided or you always have the option to return anything on your own using the courier of your choice. Either way you’ll want to include all the packing slips for each order in the package.
Thank you Erica. One more question. I would need to use my own shipping label, and couldn’t use one of the 2 HSN labels that came in each package, right?
As a general rule you should always double check before returning multiple orders in one package. In this case you certainly can! 🙂
Posted in Customer Service
09.01.17 3:30 AM