Can Spendable Cash be Transferred If You Have To Cancel an Order?
I have spendable cash on an item that is on extended delivery.I see that some has now come in stock.I called CS and was told I could not get my item tranferred from that extended delivery to the item that is now showing a few in stock.
I would lose the TS price which I am not thrilled with but would rather do that than a mistake be made and me not get the extended delivery item.Yes,I have bad luck.:womansad:
I just wondered if my spendable cash could transfer if I cancelled the order and re-ordered.That,I do not want to lose.
Thank you,HSN Candace,I was just exploring my options.
But it was good to know you could restore my Spendable Cash if needed.:smileyhappy:
Hello BASSETBABE, I can return the Spendable KA$H to your account if you choose to cancel your extended delivery order. I suggest that you place the new order before cancelling the existing to be sure stock can be allocated. Unfortunately, the new order will be charged the current price and not the Today’s Special price you have pending. The estimated delivery date is 10/12 for the pending order and the price difference for a new order is significant. Please be certain before you cancel as the TS order price cannot be reinstated.
Bummer, hopefully your Bullet was still under warranty and your got your money back…
Posted in Customer Service
05.26.15 6:19 PM