Can HSN re-order this Stainless Steel inner pot and will it fit my Elite P.C.?
This is my next search question HSN so please reply advise asap and thanks!
I purchased this item from HSN.com and await it’s arrival:
Elite 8qt 16-Function Pressure Cooker with Rack and Lid
$99.95 $119.95 – Model# EPC-2816 and HSN Item# 577-608
Is this item I listed below the right Stainless Steel inner pot for the above 8 QT pressure cooker I purchased?
Elite Bistro Stainless Steel Cooking Pot for 8qt Pressure Cooker
HSN C.S. please advise reply here on this thread, and please do not again request I contact HSN at that another email address you furnished, especially since that HSN email address is inoperable…….The email cannot be sent as it states “A technical error has occurred”.
My question is very simple which is ” Since HSN sold out of this stainless steel pressure cooker insert can they order it again for my new Elite 8qt 16-Function Pressure Cooker with Rack and Lid?”.
I thank you in advance HSN and now await your prompt email advisement reply, and hope I can purchase the proper SS inner pot for my Elite 8qt 16-Function Pressure Cooker with Rack and Lid – $99.95 $119.95 – Model# EPC-2816 and HSN Item# 577-608
- This topic was modified 1 year, 4 months ago by redman1.
Now I want a prepaid return UPS or USPS ground label so please email it to me or mail it to me as I will not open the cooker to use it, just fill out the return reason stating other and writing in what you said so I expect a full refund on the Visa Card and no return charges for this item which is being discontinued, and no way to contact anyone to get customer service or warranty support.
This is the kind of cheap junk HSN should not sell especially with no contact information that responds.
Please mail the USPS postal or UPS Ground prepaid label, and I will be calling HSN to arrange for one of the carriers to come and pick this item up since I am elderly do not drive anymore, and am home bound.
Please reply advise again and I hope your reply resolves this unfortunate dilemma which I never expected to occur.
@redman1, I’m sorry for any dilemma this has caused. Please use the pre-paid label provided with your shipment. I’ve already processed a refund of $33.88 back to your original method of payment. Please allow your financial institution 3-5 days to reflect these funds.
I really appreciate your refunding me back to my original method of payment the price I paid of $33.88 to HSN, and I will check in 3 to 5 days for the Visa Debi Cardt Bank Checking Account Refund.
This morning contacted UPS by telephone and spoke with UPS Representative named Joseph in Guatamala City who said since the item has not yet shipped out he can make sure it is re-routed back to HSN using the same track number, so that is what will occur and HSN should email advise me when they receive the item back.
Again this item should have never been sold by HSN since there is no current operational contact information with anyone at all in connection with this Elite Bistro 8 Qt. Pressure Cooker, and especially since you stated above that Elite is not going forward with pressure cookers.
I did not want to be stuck with a lemon of a pressure cooker and HSN should not have sold this item knowing the contact information in the manual doe not work at all, because I never received any reply from anyone at all that I contacted, and I contacted many, and that is just irritating to say the least.
Someone from HSN with an accent called me and began questioning why I am returning this item and I referred him to the HSN Community Forum and all my posts there, and I also reiterated why……well it seems he still could not understand it so I just told him the company no longer offers any support or warranty service for this item and they are no longer involved in Bistro Elite pressure cookers…..I have no clue if he understood what I said to him, so I just gave up and said just leave my refund in my Visa Debit Bank Checking Account for the 1st HSN monthly payment I paid, and the pressure cooker is being returned by UPS ground service to HSN using the same UPS track#.
I wish when they train people they train them to totally comprehend, read, write, and of course understand basic the English language. They also need to be trained as to know how to speak properly to customers, because this type of totally unacceptable HSN interaction, or should I say total non comprehension of everything I said, just leaves me shaking my head in shame at HSN, especially in this instance.
Posted in Customer Service
06.25.18 7:41 PM