I purchased item # 62066001 in August 2018 and failed to open the shredder before the 30 day return deadline It worked no longer than 10 minutes before completely shutting down. What a disappointment but a lesson learned to always open and examine purchases.
@shaleak, I’m sorry to see that your order is not working and is past our return time frame. I looked into this and see that there is a Manufacturer’s 1-year limited warranty for this shredder. Please reach out to them at 1-866-860-1151 for assistance.
Posted in Customer Service
11.27.18 12:55 PM