bring back ability to search item # in account orders
I absolutely hate the new online order system. They took away the account review which allowed you to review all your orders but most importantly do searches on your past orders to see when you have order an item and what colors you ordered. I can’t express how annoying it is when I can’t do a search to find out if I have ordered a product in the past & what colors I ordered. I don’t have the patience to go through 50 plus pages of orders in order status so I have significantly reduced my ordering from HSN solely because of losing the Search feature in Account Review. Please bring back a way to search an item # in my account so I can see all the orders I have purchased the item # so I can review the detail.
Posted in Customer Service
12.08.17 7:40 AM