I am writing because my account was blocked shortly after I placed my order via approval for HSN credit. I called customer service and was told to call the bank to verify information which I did and after the bank said I was verified and forwarded back to the HSN. The customer service rep said it does matter what the bank said they will not let me purchase the items and my account is still blocked.
I’m sorry to hear that your account has been blocked. Unfortunately we are not able to unblock this, and you’ll need to continue working with our verification team directly. You can reach them via phone at 1-800-436-6767. The hours of operation are Monday-Friday 8am-7pm Saturday 8am-6pm and Sunday 11am-5pm EST.
Oh that is a cute saying!
Own5, When Peyton first came here I was talking to a friend about the Colts. She told me…You know that when a Colt grows up it becomes a Bronco! 😉 I thought it was cute.
Posted in Customer Service
01.27.16 4:48 AM