I’ve read all terms and conditions and found no evidence of why I was billed seperately at my bank for each individual item-my order total was $51.91—I could have dealt with the total when I was overdrawn-but your practice to list items as individual orders cost me $210.00 in overdraft fees—far exceeding the purchase price-these items did not come in individual packages and the billing was on one page-not 6 as I was charged !! I deem this practice as deception , illigal and a SCAM!! to consumers using your site. I am in contact with your Customer Service Exectives in Florida and my Bank-Again it is not stated anywhere how items will be billed as individual entities !!!!!! No site I’ve ever used does this and I find it unlawful—-
, when ordering with us, each item is given its own order number and is charged individually. This is due to if you need to return or exchange any of the items within the order. The items are itemized individually so that we’re able to process refunds or exchanges on each individual item rather than needing an entire bulk order to be returned.
Posted in Customer Service
02.03.17 2:19 PM