bad company policy
I am advancing people not to oder from HSN because if you live in an apartment or someone that has lived at that address before you had a debt they will not let you order. I don’t think this should be so it is a separate account people with a different name, card, email, and most of a different social security number. You can tell that this is a different person not the person with the debt. And it gets better they will not hold the product in till the issue is taken care of. Thank you for not letting me order because of someone I don’t even know, I really appreciate it. This is a company policy that should be changed or you are going to keep losing business.
Hello @saralynn99. I’m sorry to hear this is preventing your order. We’re not able to verbally hold an item for a later date however, we’d be happy to see if we can help clear your address. Kindly call Customer Service at 800-933-2887 (8-1 am ET)
Bicer Your Welcome to join us in the JPA’ers , we’ll be having a "Zoo" party 🙂 for "Friday Night Game Night"with Sean Daly! Its Fun here! especially on Friday Nights!
Bicer did! :heart: BootCrazy did!
Posted in Customer Service
02.01.16 7:12 PM