I thought if you ordered something at a special price, you received that price until you cancelled. My initial order #1466706402 had an autoship price of $44.95. My most current order #1485103962 was priced at $49.95. Have I missed some change in the policy?
Hello???? Is anyone looking into my problem??? Starting to think I need to cancel this autoship and just purchase another brand at Target.
Can I ask how long this is going to take?
@tmac66, sorry to hear that this has happened! I do show that your first order was for $44.95 and all the additional orders are being priced as $49.95. I’ve reached out to our Customer Accounts team to have them look into what’s caused the change in price. Thanks for your patience while we look into this.
Exactly how long is this going to take?
It doesn’t look like they’ve reviewed it as of yet, @tmac66. Sorry for the delay. As soon as we have more info, we’ll reach out to you and let you know. In the meantime, I’ve issued a $5 refund on your order so that you get the latest shipment at the same price. You can expect the refund to post back to your card within the next 3 business days.
Ok… thank you.
Posted in Customer Service
02.09.18 1:22 PM