I cannot speak for anyone else, however it is very difficult to play the “GAME OF THE WEEK” when it will NOT LOAD!! I have done absolutely EVERYTHING THAT HAS BEEN RECOMENDED AND STILL AM NOT ABLE TO PLAY!
I HAVE UPDATED MY FLASH PLAYER, INSTALLED EXPLOER 11 AND STILL NOTHING!!!
WHEN ARE YOU GOING TO FIX THIS.
MAYBE AFTER I PAY MY ACCOUNT OFF THERE WILL BE NO REASON TO GO TO HSN. YOU CERTIANLY DO NOT HAVE ANYONE THERE WHO IS SMART ENOUGH TO FIX THE ARCADE GAMES.
PLEASE DO NOT IGNORE THIS COMPLAINT THIS IS ONLY #10 OR 11
You have to turn off ActiveX Filtering for Flash to work in IE. When you’re on an Arcade page, look for a little circle with a line through it on the right side of the address bar. Click it and you’ll see a button to turn off ActiveX.
@beth0429, I’m sorry for your experience with the Game Of The Week! We definitely want you to enjoy playing in the arcade. May I ask that you include these specific details listed below so I can forward it to the Arcade Team?
Device Type: (Example: Laptop, iPhone, iPad)
Operating System: (Example: Windows 10, iOS 10.3.2, Marshmallow 6.0)
Browser & Version: (Example: Firefox 50.1.0)
Posted in Customer Service
08.29.17 2:11 PM