Anyone notice S/H added…..AFTER item is in Cart?
I am disturbed about something I’ve been noticing…
I will select an Item which says Free Shipping in red letters on the Product page, I Add to Bag….and when I go to checkout —- Shipping charges show up.
So I will go back to the Product page, and, unbelievably, now there’s a Shipping charge!
If this had happened only once, then no big deal.
But there were several Items I wanted, but did NOT order due to these shenanigans.
And btw, this happens during a single time period of shopping…..such as 15-mins. of shopping.
The Free Shipping will change when I leave the shopping Bag….select another Item, add it to my Bag, and Bang! Now there’s shipping added.
I move Items to my Saved list…instead of ordering.
, I’m so sorry to hear that this has happened to you. It sounds like we may have been running a Free Shipping promotion on some items and the promotion ended prior to you being able to check out online. If you can reach out to me via Private Message with the item numbers that this occurred to you on, I’ll be happy to check to see if this is the case.
VERY COOL i love love love when they have customers on but always sooooo sad they dont give the the entire show like when I sit in talk shows in Los Angeles. Funny but three times the talk shows gave me products that are mainly sold on hsn ")
Please everyone respond to Marcy she started a post on her idea that HSN turn arcade tickets to coupons!!!!!!!!
SERIOUSLY HSN COMMUNITY THE LIKE DENTAL DEVICE PEOPLE GIVE HUNDREDS OF THEIR PRODUCTS FREE TO LA STUDIO AUDIENCES AND not one here to us ;(:(:(:( oh gosh why was i born broke and unglamorous and so unspecial that I ALWAYS PAY
GIVE AWAY ONE ITEM PER SHOW TO US UGLY PEOPLE THAT PAY, please make me feel pretty to 😉
I would appreciate a HSN Pencil after entering a million times . LOL
I am going to need Customer Appreciation Month Rehab . A really enjoyable month on HSN .
Check out my post!!
actually, i think they could have toned down the gifts and let more fans win. some of the gifts were enough for 3-4 winners.
Posted in Customer Service
05.07.15 8:42 PM