Adrienne Landau Watch Problem
Hi HSN Managers,
Ugh, I love the look of the TS Adrienne Landau watch I recieved.
Unfortunately, there’s a big problem. The clasp on back of the watch sticks out past the band and it is scatchy and rough to the touch. When i tried to wear the watch the back of my wrist got scratched up.
So sad to have to return this piece.. can a manager please help. I would just like to return for a refund sadly.
Thanks so much momma’g’… :heart:
Hope you don’t mind me calling you that. I just love the way it sounds!!
And so glad to see you here. I always look forward to your sweet and thoughtful threads on HSN!!! :womanhappy: :womanhappy:
, sorry to hear your watch isn’t working out for you. You can use your EZ Return Label to return the item back to us as I’ve waived the cost of using the label so it will be free to return. We’ll be happy to issue a full refund for it upon receiving it back.
Thanks Kyle, I’m really sad to have to return the watch, sigh.
Can you please note on my account that I’m returning due to this defect.
Posted in Customer Service
07.16.15 8:18 PM