account blocked :(
I tried to order the andrew lessman vitamins,and my account is still blocked 🙁 i sent a letter and fax to customer service over 8 months ago,and i got no reply nothing. I didn’t even know i was going to be blocked from my account. I like some of the products from hsn and i would like to have my account back so i can place orders,i never had this problem with qvc. Can someone please help me out in fixing this. Thanks
I would like to know why, i know that when i called customer service a while ago they told me it was because i had returned items. And i was the impression that it was 30 days guaranteed if you are not happy with it you can return it. Nobody ever told me that i was allowed to only return a certain amount,nothing was told. I don’t think that’s fair,and i deserve to have my account open. I should be told before hand if i am going to be punished by having my account closed. It’s misleading
Hi beatrizia, I’m sorry you did not get a reply from your correspondence. I see that it was received and reviewed and your account remains closed.
FYI- These are wonderful! Grab them if you can! I bought these for Christmas presents & they are very nice as well as they look nice bundled up when not in use & I keep them out & stored in a Longerberger basket & looks very cozy. Great buy!!! I bought the brown ones that had a brown buffalo checked one as well.
Posted in Customer Service
06.15.15 3:08 PM