A bit disappointed
Recently returned a perfume from M Asam that caused me to break out. I don’t ever recall making such a claim in the past. I rarely return items and when I do, I am usually charged a fee for simple reasons like “changed my mind”, “just didn’t like”, and one because it was defective. But honestly, based on the amount of purchasing I do, I really thought HSN should have absorbed the cost of the return or at the very least given me back $5 spendable Ka$h. I don’t know… just my thoughts and I surely needed to vent. Thanks for listening.
Thank you Sarah! <3
I’m sorry to hear that this didn’t work out for you. I went ahead and refunded the $7.95 return fee for you. We’re always happy to assist, in the future if you have an issue with an order you can call customer service before returning to let them know so the account can be noted.
Posted in Customer Service
09.14.18 1:26 PM