479-471 – Concierge Collection Down Comforter *dry clean only*?!
I bought this because it was machine washable, as well as 100% down. Sterilized down.
I got it yesterday and it is not labeled “Concierge Collection” — I have no problem with the fact that a manufacturer(s) make(s) private label products(s), but I do expect the private label to be on the product.
That is the least of the issues, though. First, it’s not 100% down, it is a “minimum of 75%).
Second, and MOST important, there is a great big, all uppercase, “DRY CLEAN ONLY” label.
I’ve watched the video multiple times to be sure, and even read the product page multiple times, and everything has been:
|Fabric Content:||Cover: 100% Egyptian cotton Fill: white down|
|Fabric Care:||Machine wash cold, tumble dry low|
PBI: ? I’m looking at the Concierge Collection Platinum Down Comforter: it is made in the US, 100% cotton sateen… also says minimum 75% down and dry clean only.
The better the quality….DRY CLEAN ONLY is all I’ve seen (we’re talking down comforters that start at $1200 and go up to $4000.
I’ve never seen 100% down on the cheaper (and yes, these are cheaper cost) down comforters… wish they were but… yeah.
, I’m very sorry to see this. Is it possible you were sent the wrong item by mistake? I’ve requested a prepaid label be emailed to the email address we have on file for you. Please let me know if you’d like me to set up an exchange or if there is any other way I can assist you with this order.
:womansurprised: OMG, similiar happened to me…. Middle School! Was private Christian School—I was sent to principle’s office….AND THEY ‘ASKED ME’ IF I SMOKED!!! I was young AND MORTIFIED! UGH! :womanlol::womanlol: :heart: (answer-NO, NEVER)
Hi there Taci! Oh no – this doesn’t sound like a pleasant situation at all! Hopefully this doesn’t ever happen to you again! Thanks for chatting here with us and hope you have a wonderful weekend!
Posted in Customer Service
05.13.16 4:33 PM