VIP Easy Return is not what it seems I just found out
I recently returned an item to HSN (charged to my HSN card). The purchase price including S&H was $22.68. Sure enough I received a $6.95 Spendable Kash credit. However, I just received my credit card and was refunded only $15.73 not $22.68. Is this the way it’s supposed to be?
You’re absolutely right, Lizzie. I was just re-hashing this in my lagging brain and came inside to delete my post and read yours. Apologies to HSN!
So between the credit to your card and the spendable Ka$h, you got a full refund. I don’t have the HSN card that gives anything for return postage; so in the same situation, I would have had to pay the $6.95 return shipping with no compensation. You still have the $6.95 to use for a future purchase. Because it’s considered promotional, it has an expiration date. You may have misunderstood, but you got just what’s been advertised.
Posted in Clearance, Special & Coupons
08.26.15 4:41 PM