NOT Free S/H on all of JOY’s TS purchases
This is disappointing information, but if you "combined" your Joy orders – some by computer and some via phone call – they would not be eligible for the Free S/H discount – according to a "detail in the promotion" as stated by HSN Kim in the thread entitled: Did any one have a problem with the free shipping for Joys Products?
I do not know how to Quote comments from someone else, however I did copy a portion of what Kim – HSN Manager stated to extreme1: (regarding the Joy TS – Free S/H offer)
According to the promotion details, TV and online orders cannot be combined.
Kim could you please provide this information to me and others on the Forum, regarding this Miracle Mop TS promotional detail. I looked for it on the HSN site, but it has been taken down, now that the TS is over. As I recall, I NEVER heard, during any of the presentations, the Hosts and/or Joy state that combined orders from the TV/Phone calls and On-line/computer COULD NOT be combined in order to receive the Free S/H on additional orders of any of the Joy line. What was repeatedly said was that all additional Joy orders would be eligible for Free S/H, never stating to the HSN customer that this offer would only be available if all of their orders were made: by computer/On-line or that all orders must be made by phone/TV – do not to combine them, some by phone & some by computer.
If this is true – combined orders can not receive the Free S/H offer, then I believe that HSN should have made this information known LOUD & CLEAR to all the HSN customers and not in small type as a "detail" and should have been stated often, by the Hosts during their presentations.
Perhaps, in the future this "detail" will be stated more boldly On-line and have the Host state this "detail" several times at each presentation, just so that there would not be any mis-understandings regarding these Special Promotions.
Posted in Clearance, Special & Coupons
01.05.16 12:45 AM