How do I know where my packages are
I’m so sorry you have been having problems with the tracking button. When you first receive the email stating UPS has your package, wait a day or two. The button will then be operable, click on it and it will immediately take you to the UPS website and will give you up to date info as to where your package is in the U.S. I have never had any problems, I have been shopping with HSN for about 4-5 years now and know it will take approximately 7 days to get checked in and reinserted into HSN’s system. My money on average get refunded in about 8 days from when I drop off my package at UPS. I love HSN and now my mom is hooked on HSN too. The best customer service out there and always get free return shipping when I have a defective product to return, I am also able to get a partial refund 99% of the time and price matching…. ok, I going off on a tangient :/, but HSN really is the best. OH, thank you everyone in the community, I have learned so much and now make the most of all my HSN experiences. HSN you Rock!!!
whatever you do- don’t go to "track easy returns" underneath your "account" options. i have been telling hsn for many, many years to either improve this feature by actually making it work and/or just getting rid of this option as it is a defunct embarrassment. as of today, it is still there and it is still a defunct embarrassment. i don’t like to make waves but it is so bad that i feel compelled to say something- unfortunately, over and over again as my recommendations fall on deaf hsn ears. (sorry, not sorry.) i just want hsn to operate at its best. it is the best home shopping network, if not company in the world, it should always stay up to that standard. i love you hsn!! now, let’s make some improvements to keep hsn on top, friend!!! work it. own it. love it. xoxo.
does the purchase status show shipped? if so, press the tracking button. this will show the tracking number and current location.
you can also call and they can look for you if you can’t access your order status for some reason.
Posted in Clearance, Special & Coupons
01.16.15 10:50 PM