free shipping on $75 or more
I purchased $78.31 of clearance products, should of got free shipping, but they said my items was in 2 different promotions, how was I to know this ? I just ordered all clearance & $78.31, couldn’t cancel order, said went to wear house already, been a customer for over 30yrs.have to pay shipping. use to get spendable cash on your birthday & anniversary, not any more, getting a little disappointed with HSN !
I miss this the Sales Frenzy this holiday. I really stocked up during the last one.
So much for the $75 and free shipping. Not if you buy clearance and I even purchased two summer blouses but they were also in clearance. Now usually the shipping is $3 and $1.50 for each after that. So what happened to that? It’s supposed to be the birthday special. The only thing we got was charged extra! No free shipping and no birthday specials as far as I’m concerned. I would have rather they not have a birthday and just cut my shipping. Thanks for nothing!
Free S/H on $75 is a clearance promotion
SAVINGS FRENZY is a different promotion
I am another customer of HSN. What I would try is to see if you can get another agent. If that doesn’t work I send and email to customer service. I ran into problems yesterday with the 75 dollare shipping as it was under something called “special sales” or something like that–not the same as clearance. Then today I saw that the items were even more reduced so I called back and the people had already credited my account with the difference. My next step would be the email and then to speak to a customer service supervisor.
You cannot combine Sales Frenzy items even if they are clearance … with the Free Shipping Promo on $75 clearance order.
I shopped Sales Frenzy items first … knowing it would not be included to achieve free shipping on regular clearance items.
Prices shown reflect discount.
Enjoy at least 50% off thousands of items in the Savings Frenzy online store. Promotion is valid on Savings Frenzy items from 5/26/17 at 12:01 a.m. (ET) to 5/29/17 at 11:59 p.m. (ET). Clearance items in the Savings Frenzy store do not qualify for the Free Shipping on Clearance Purchases of $75 or More offer. Offer may be combined with a coupon. Offer pertains to purchases initiated on HSN.com, HSNTV, HSN2 or mobile devices. TV and online orders cannot be combined. We authorize the full amount (including Shipping and tax) for each item at the time of purchase as you shop today before any discounts are applied. These charges will be adjusted with your financial institution at midnight on day of purchase. Offer valid from 5/26/17 at 12:01 a.m. (ET) to 5/29/17 at 11:59 p.m. (ET).
There were clearance items in the Savings Frenzy promo. Those didn’t qualify for the free shipping offer. The Savings Frenzy details are on the red banner on the top of the Savings Frenzy page. The way to know they are part of that promo without going to that page would be because they have the “Addiitonal 50% off” message in blue on the section of the page that talks about Buy More and Save.
I did call, theyre who said my items was in 2 different promos., all I know is I ordered all from jewelry clearance, did the same to me last time, didn’t get free shipping, just so much off each shipping, always something !
What does that mean, my items was in 2 different promotions? I would call customer service.
Posted in Clearance, Special & Coupons
07.01.17 1:47 PM