Beware HSN card VIP and HSN MasterCard VIP Different Benefits Unhappy :(
I had returned a item and was not credited the $7.95 for the shipping. I pretty much never return anything. This has happened before even when I used my HSN MasterCard but HSN always has been more than happy to credit my spendable KAsh for the shipping. Today the customer service rep, Chris said that HSN MasterCard does not qualify for VIP returns only the HSN card. I have only return 3 things this year in the last 3 years.I love HSN but this seems unfair. Make sure if you get the card only get the HSN card. Thinking of cancelling my card . . .:(
I have the HSN Card and I got it because of the you will receive spendable ka$h for return shipping. What I didn’t know was it is ONLY good for up to 6 returns per year. I am not happy about that. I only found out after I get the card. It would be nice to see more benefits than extra flexpay and the spendable kas$h for 6 return shippings per year.
I am not a card holder , I pay return cost .:womanfrustrated: I have ordered a lot and over the past twenty years .
If the item is defective , I always ask for return cost.
? I am sorry about your bad experience w the HSN MC. I do appreciate u sharing this helpful info w the rest of us. I am not an HSN cardholder and have never paid return shipping. I contact CS and tell them what’s wrong w my purchase, and they put a note in the computer to waive the shipping charge. Every once in awhile, the note is overlooked and I will have to request a refund. If u returned the item for any reason other than u just changed your mind, I suggest u call them again. Getting that $7.95 back should not be a problem.
Hello angelpositivity! This really caught my eye. I’m glad you made me aware of this. Yes, I have the HSN card and I’ve been very happy with it! Unfortunate you have to deal with this, but your info is appreciated. Have a blessed day! 🙂
Posted in Clearance, Special & Coupons
10.12.16 5:33 PM