25% off select handbags and fashion
On the home fashion page there is a link, but dont be fooled. Even though the qualifier for this sale states its an additional 25% off reg and already reduced prices and will be applied at checkout, it’s not an additional discount. In fact they have clearance items included on the page or two of "select items" but these are not included at all, which is completely false advertising, very confusing at the least. I spoke with "Lisa" in customer service who wouldn’t even acknowledge that this was confusing and leads you too believe that these items are included. Why would they be with the "select handbags" Lisa sais oh well there gonna advertise clearance wherever theycan! This was her reasoning. There are hundreds of clearance hanbags and clothing so why arent all of them there as well? I love HSN and have been shopping here for 25 yrs. and what bothers me the most is that when they make an error, and they do a lot they refuse to admit it! It would have been really nice if ‘Lisa" would of just said ya know that is confusing I can see your point. Instead she laughed at me and told me well thats your opinion so what do you want me to say?!!!! Which ultimately is more frustrating than the error itself.
Again, Kyle you dont seem to understand my point either. If items are not included in this promo why have them with the select items?
that is my point and actually like I said the rudeness and almost mocking nature of customer service is more upsetting….how about an apology for that? I am a good long standing customer and dont deserve to be laughed at.
, I apologize for any confusion with the 25% off section of our Fashion store. The 25% discount is already applied to the items within these categories which will reflect on their prices that are listed.
Posted in Clearance, Special & Coupons
03.04.16 2:30 PM