FDA Issued Safety Alert About WEN 7-19-16
7-19-16 The FDA issued a safety alert regarding the use of WEN Hair products. They have reached out to the public as well as the medical community. People have spoken about side effects including some members of the community. I want to let the community know about the safety alert and if they had any adverse side effects to contact the FDA. Listed below is the FDA Safety Alert.
AUDIENCE: Consumer, Family Practice, Dermatology
ISSUE: The FDA is investigating reports of hair loss, hair breakage, balding, itching, and rash associated with the use of WEN by Chaz Dean Cleansing Conditioner products.
While the FDA continues its investigation, consumers should be aware of reactions reported in association with the use of WEN by Chaz Dean Cleansing Conditioner products. Consumers who experience a reaction after using WEN by Chaz Dean Cleansing Conditioner products should stop using the product and consult with their dermatologist or other health care provider. The agency also urges consumers to report to FDA any reactions they may have experienced when using these products.
The FDA has not yet determined a possible cause for the adverse events that have been reported, and will provide additional updates as new information becomes available.
BACKGROUND: As of July 7, 2016, the FDA had received 127 adverse event reports directly from consumers about WEN by Chaz Dean Cleansing Conditioner products, the largest number of reports ever associated with any cosmetic hair cleansing product, including cleansing conditioners. FDA is also investigating more than 21,000 complaints reported directly to Chaz Dean, Inc. and Guthy Renker, LLC that FDA learned of during inspections of manufacturing and distribution facilities.
The FDA has not yet determined a possible cause for the adverse events that have been reported, and today has called on the company to “provide any data that might help us to better understand the reports of hair loss associated with the use of WEN by Chaz Dean Cleansing Conditioner products.” The FDA also has reached out to physicians and other health care providers asking them to notify their patients of hair loss and other complaints associated with the use of these products and to report adverse events to the agency.
RECOMMENDATION: While the FDA continues its investigation, consumers should be aware of reactions reported in association with the use of WEN by Chaz Dean Cleansing Conditioner products. Consumers who experience a reaction after using WEN by Chaz Dean Cleansing Conditioner products should stop using the product and consult with their dermatologist or other health care provider.
Is there any info on the adverse reactions being caused by allergies? Since May of 2014 Wen products are the only to be used on my hair with exceptionally positive results. Thicker, less frizzy, shinier natural curly gray/bleached blond hair. At 63 years old it is fair to say my hair has never appeared this healthy and thick. No itchy scalp, no breakage, definitely no oily residue or roots. My routine changed from shampooing daily to cleansing once a week! I do not understand how the product works but I am grateful for the results on my hair as age and menopause were taking its toll. All scents are long lasting and heavenly to me except Sweet Almond Mint – most unpleasant to my senses. All Wen has been ordered on QVC Easy Pay or TSV. It is a shame to miss out on a positive experience if you aren’t sensitive to the ingredients.
I used WEN for awhile – a few years ago, I went to QVC’s Beauty Bash in West Chester and Chaz gave out a crazy amount of products as freebies – so when I got home, I had no fewer than ten different bottles of CC, oil, refresh, etc. I used the Fig and Tea Tree and loved the way my hair felt (it’s very thick, coarse and heavy). After about a month, I noticed huge scabs at my hairline near my neck. They didn’t bleed, they were just like clogged hair follicles. I had made a concerted effort to wash all of the WEN out of my hair, particularly at my hairline, so it wasn’t because I wasn’t getting all the product out.
Once I stopped using the WEN, the scabs cleared up and never had any more trouble. I occasionally do use the 613 because of the scent (I love lemon and rosemary) and my hair loves it – but I will never buy the regular WEN again. I mix some of the oils with coconut oil to deep condition my hair twice a month (only because I’m trying to use them up).
If you like the concept, Tresemme has their version now – conditioner first, shampoo second. I have been doing this for a couple of years (I now alternate between Tweaked, Carol’s Daughter Monoi and Taya Inner Core/Buriti)
Used wen for about 2 years, and then started to have a very hard time rinsing it out. Also noticed significantly more hair in the shower drain. A week after I stopped using it, my hair condition went back to normal. Read somewhere that wen contains an ingredient that coats the hairs, to give it shine. This suffocated the hair shaft over time, resulting in hair loss. I’m glad there is finally a consumer warning!
I have fine, older hair and have been using the lavender wen for about three years..I love it..My hair has never had so much volume. Not sure where all the negativity has come from about this product unless you are not using the right type..
Thanks to all of y’all who shared your WEN horror stories. This is the 1st time I’ve been glad I couldn’t afford something!
I ordered WEN last year and noticed my hair was shedding more than usual. Also, my hair would become greasy within hours. I saw the lawsuit claims last year after some women spoke out. I immediately stopped using it, but my hair still sheds.
I also gifted my Mom some bottles and have noticed major thinning on her hair. She didn’t stop using it, as her hair has always been fine…she felt the claims were overreacted. I’m glad you posted this info, because I will be making sure she stops using it immediately. I feel horrible…I gave the product to her and she has noticeably thin spots on her scalp. I hope they remove this product and Chaz Dean finally acknowledges these claims! :/
There are a good number of other cleansing conditioners on the market beside WEN. I was noticing in WalMart, Kmart and Target many brands sell them now. I like Loreal’s version but I do not use it exclusively and do use Suave Moroccan shampoo and conditioner and switch it up.
You can also make your own CC by just mixing shampoo and conditioner in the palm of your hand in your shower. the ratio is 2 cond to 1 shamp. :You can then adjust the formula to suit your needs.
I heard about this class action suit a few years ago. I often wonder why it was still sold and featured so heavily on the Q. There is a whole forum devoted to the Wenners over there as well. The wenners could be compared to followers of a cult. Maybe that is why Chaz holds his hands as if in prayer?
ALL MY DEAR LOVED ONE’S: I want to thank you all for your comments about my “BLUE COLOR.” This means so much to me. I feel the love :heart: When reading I was really surprised the response. I WILL TAKE ALL OF YOUR ADVICE. . . I WILL NOT CHANGE. Later tonight I responded to a thread in black/white. It just didn’t feel like me! :womansad: Because of all of your kindness. . . I WILL NOT CHANGE! I’m back. . . :womantongue:
And my sweet, caring, and dear friend TREKKY, it was not you my love. Thank you for your caring concern on this. It was someone else.
I love ya’ll so much :heart: :heart: :heart: :heart:
I have some WEN left over – I stopped using it because I was shedding like crazy – I have very thick hair and it was frightening. I might use some of the WEN not on my scalp, but on the middle part and ends of my hair as a conditioner strickly.
I never had those issues with Carol’s Daughter Co-Wash product – plus Carol’s Daughter products like the Monoi smell sooo good.In fact Nick Chavez had a TSV at the Q and was telling folks to keep their scalp clean and not to use conditioners on the scalp because could block hair follicles..
Naturally he was selling his product – It sounded good, but I couldn’t use it because of the wheat germ oil in it… 🙁
for what it’s worth, wen did give me really bad dandruff. i stopped using it right away. however, in all honesty, i really do believe that the wen line is geared more towards “ethnic”, thick and super curly hair. i have seen the results on others with my very own eyes. it moisturizes the hair and naturally “relaxes” it. as for it being potentially adverse to people’s health, the creator chaz dean has always prided himself on the selling point that his products are as close to natural and organic as can be. in fact, it was his wen that totally transformed the beauty business bringing more non-sulphate and organic based shampoos to retailer shelves. i’m really sorry to hear about these adverse reactions that people seem to be having. perhaps the new manufacturer has added some no-so-healthy ingredients without chaz realizing it??? just a thought. regardless, i wish people well. oh, sigh.. xoxo
I used it a couple of years ago & everytime I “cleansed” as he calls it while he lifts his hands as if in prayer after rinsing I always had a big hairball in the drain. I gave a whole gallon away which was quite expensive for me but it was past the 30 days. It coats the hair follicle up & if it is clogged up the hair will fall out. He has gotten by quite a few years selling this product. Well, this will start up the WEN lovers bashing again like it was last year. Just this past month he had all kinds of specials over at the Q & yes his hair always looks greasy. When the first type came out that made my hair greasy & then I tried the Lavender for volume & it made my hair like straw. Now I am back to Purelogy, Redken & I also use the Tweak’d Chocolate & really like that.
That is sad news.
? I saw Chaz Dean on a reality show this week on Bravo, his hair is now long but oh so greasy and limp looking just like mine! LOLOL.:womanlol:
I REMEMBERED SEEING THAT AND THEN IT WAS BACK ON LINE hope you can return if you have problems
A few years back, I did suffer major hair loss while using the product. My doctor and 2 specialist documented it thanks to numerous tests that I paid for. My stylist took pictures of my scalp and the balding that was going on in a specific pattern (those going after WEN and do NOT have a metabolic issue all share the same balding pattern). My hair look AMAZING for the first 6 months but then I started to notice more hair shedding; I have (had) very thick hair so by the time I actually noticed it… it was severe.
When I stopped using the product, my hair began to grow back. However, not 100% and I’m told by doctors it never will based on the areas that were left completely bald.
I sent ALL of this plus photos, Certified Mail, to Chaz Dean; I called his CS repeatedly. I have YET to hear from him/his company.
Hope he pays through the nose.
Posted in Beauty
09.08.16 11:30 PM