Beware of Signature Club A Dangerous Fiasco Product; HSN did not resolve the Issue!
I want to start by saying I’ve been a happy HSN customer for about 30 years and I have purchased signature club A for some years as well. I ordered her anchorwoman blue undereye concealer pen (item #287-864). this is a very unsafe dangerous product! I primed the Pen as per the instructions, when most of the product shot out of the pen, squirted across the room onto my white couch needless to say my couch was ruined. My couch has custom covers so I was able to remove them and took them to professionals I work with in the entertainment industry that can fix just about anything. After trying everything & much testing, there was no way to remove the stains because the properties in this product is the same as what is in a magic marker. I reported this to HSN, requested that I be reimbursed for part of the cost to purchase new couch covers. They promised to do something and even contact SCA. They moved me thru the ranks of customer service and then dropped the ball. No one got back to me or did anything. So beware of this product, it’s not safe, dangerous for your skin, let alone put around you eyes (Magic Marker) really! If you have the same fiasco as I did, you wont get any help… This was a costly mistake and wouldnt want this to happen to anyone else! I find this so wrong…
Did the OP send photos to HSN of this accident?
Although I do not apply makeup anywhere in a room with a couch, I have examined products on a couch or sitting on my bed, perhaps. So I guess I could see priming something like this near a sofa.
I guess the next warning on cosmetics needs to be – Caution: Do not use near clothing or furniture as may stain!
A cosmetic product should never do something like this. I would think Adrienne would LIKE to know this happened. If you can prove it in photos, they should be willing to help out. Try writing or calling Signature Club A also.
It sounds like the spring loaded mechanism is faulty.
There is always percentage of rejects within a batch lot run.
The fact that it made through the line shows the lack of quality control on the vendor’s part.
DMDM is exactly why I returned all Wei products. I bought in to the all natural line they gave on the infomercial. DOH! :womanmad: It cost me a few dollars to return the cancer causing agent products.
I am convienced that HSN does not have a quality control department. Yes, on some occassions, I have received packages with the sticker that the product was inspected for quality. Some of the packages with these stickers still had poor quality products.
I took the time to post about my experience with this product so others would be aware of the dangers of this pen. The extreme pressure in which the products shoots out could really hurt some one. Some of the converstations have become so off point to the rediculous. None of us are scientists nor do we claim to be and after all this is not a courtroom. I trust my research as well as the experts I went to who professionally remove stains & the information they came back with on the properties that were in the stain that made it impossible to remove! Which ever way you slice it Toxins are dangerous. Who would drink antifreeze and think it’s ok? If your concerned about scientifics, the research & medical reports are out there on these ingredients & types of toxins. Charje thank you for the time you took to post the ingredient 411. I know that was time consuming & you didnt have to do it, lines up with my own research. As consumers we should check ingredients from reliable sources for saftey purposes. That was my point lets be safe, unfortuate others got on attack mode & twisted my words into something it was never meant to be! Thanks to those who were kind bringing the postitive back in. For those that asked I only shared this after the fact of my process with HSN & was not expecting anything further from them.
Sorry that happened. I am glad it did not squirt in your eye.
Horrific situation? Did someone die?
The point to Me is the claim that this product contains dangerous properties. I want to know what the properties are that are dangerous. If tests were done on this product, what are the results. I’d like to see the facts, the scientific facts. Proof of the danger. What are the dangerous properties? What is in the report?
It seems to me that some have Missed the point – Entirely!
XTREME – This is all Very good information to know. Thank you for taking the time and effort to Inform and to Alert us!
"@DaisedAndConfused It was both covers and couch! I work with major television networks and I went to the best in the business who work with the television studios on a daily basis and specialize in these sorts of problems.Thier equipment & skills are beyond the normal dry cleaner, when they could not remove the stain they ran tests to see what the properties in these stains were to understand what and if anything could be used to remove it. They came back to me and said the same thing that is the magic marker pens is in the concealer pen stains therefore the stains can not be removed & thats all I needed to know!"
The best in the business at what? Who are they that specialize in these problems? Do you have the report? Could you copy and post a picture of it? What are the properties that are dangerous? If there is something dangerous in this cosmetic they should have a report. If you know something is dangeruos, and have proof, you should have the results of your investigation available.
Looking at the ingredients, it would probably be the Manganese Violet and/or Yellow 5 used to make the blue color in this product. Whether these two are used in magic markers, I do not know. My markers don’t have the ingredients listed on them.
"Manganese Violet is a violet pigment used the formulation of makeup, hair coloring products, bath products, nail polish and skin care products."
Manganese Violet is a synthetic violet pigment. Because one of the starting materials, manganese oxide, comes from the earth there may be trace amounts of heavy metals in Manganese Violet. The levels of heavy metals in Manganese Oxide are regulated by the FDA, and the small amounts that may eventually be in cosmetic or personal care products do not pose a risk to human health."
"Tartrazine is a synthetic lemon yellow azo dye primarily used as a food coloring. It is also known as E number E102, C.I. 19140, FD&C Yellow 5, Acid Yellow 23, Food Yellow 4, and trisodium 1–4–5-pyrazolone-3-carboxylate.
"Tartrazine is a commonly used color all over the world, mainly for yellow, and can also be used with Brilliant Blue FCF (FD&C Blue 1, E133) or Green S (E142) to produce various green shades."
This has been a very interesting set of posts to follow. I’ve noticed no matter what the topic or who’s posting there’s always good and bad responses. I don’t normally comment but this particular post got my attention. Xtreme1 I appreciate you starting this subject, it’s fascinating to read the different perceptions.
I truly get where you’re coming from. Recently someone very close to me had a health threatening chemical allergic reaction. Scarred me to pieces, but it opened my eyes to the fact that we, as a consumer, must pay attention to what ingredients are being used in products we purchase. Everything from make-up to cleaners, air freshners, food and the list goes on. You hear people talk about it on TV and all over but you never think it’s going to happen to you. That some how we’re invincible, some how our bodies are able to take in all these toxins and still function properly. The skin is the largest organ on our bodies and whatever is in a product is absorbed by the skin and enters into the blood stream.
Also a couple friends of mine were diagnosed with poison in their blood and it did not make sense to them how this could happen. It is those people who’ve experienced the bad affects of chemicals and toxins who care the most about this.
Forget the naysayer and downer comments! Knowledge is power and on this particular product you have made us aware. So now it’s up to the buyer, do they want to buy this product or any product without checking out what’s in-it? It’s up to them, all you were trying to do is give them the nudge or should I say the "danger sign" for them to tread carefully.
LOL they should call it a fountain pen since it shoots so far. But seriously, I know you’re finished with this debacle but HSN should compensate you something atleast for your long time commitment to them.. I may report this message to our News Producers, they love to research and solve issues. Hmmmmm now that’s a thought!
please some common sense here ladies, who applies ANY kind of makeup on or near a white sofa! in essence you want HSN to reimburse you for your lack of common sense.
OH MY!! That’s a shame! I could just hear Adrien, screaming with that New York accent. "Anka woman bluuuue does it all; you can even use it to dye your furnicha slipcovas!!" I don’t even know why she still sells that product. The idea behind the product is so old fashioned. People don’t put blue makeup on their faces anymore. They wear much more natural looking makeup these days, and they neutralize problem areas with foundation, highlighters, and contouring makeup. Plus, over the course of the day, the blue shines through the foundation.
Thank you @Silvi601… The only way to know about whats in the products, check the ingredient list and google/research them think you will be shocked, there also websites that will tell you the toxicty levels of products & product lines. We buy for good skin care, cosmetic companys are in it for the $$$. To protect ourselves it’s up to us to determine the chemical level or not we are willing to put on our skin. There are companies that are high chemical & others who are more natural & good for the skin. I have changed to healthier options.
@lovethedesert Thank you for confirming what I suspected! One would hope on the HSN owned cosmetics companies that they would implement stricter standards on what they allow.
HSN owns Signature Club A not Adrienne Arpel. She sold her company years ago.
HSN owns Signature Club A even so it won’t do any good to contact Adrienne Arpel.
Dear xtreme1, I too have been with HSN since its inception and have ordered many items from Signature Club A, even before HSN. I’ve had some reactions to some of the products, but nothing compared to what you have experienced!
When we shop on-line with a reputable company like HSN, we expect that there have been many tests performed on their products prior to selling it to hundreds or thousands of customers.
As far as “Knowledge is Power” I would like to quote Robert Stoughton Lynd, “Knowledge is power only if man knows what facts not to bother with.” How would man (woman) know the facts about this product?
I think HSN should do right by you and right by all; to test this product and keep it off the market if it could maim humans or household products. I wish you luck in your endeavors and hope HSN makes it right. Knowing HSN, I know they will!
Posted in Beauty
09.05.15 1:50 AM