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stealtherp | New Friend | 06.23.2012 11:54 PM
WOLFGANG PUCK'S SALT AND PEPPER SHAKER (BATTERY OPERATED)...Did anyone else buy this set in December and now find that it is impossible to load new batteries? Cant get the unit to open and we have three sets! Any help would be appreciated. WAy too expensive to discard after six months!
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may59 | New Friend | 12.16.2013 1:58 PM

We also purchased this set,,loved  it,,until one quit working!! We would like something to be done,replaced or a refund!!

HSN | Manager | 12.16.2013 4:04 PM

may59 wrote:

We also purchased this set,,loved  it,,until one quit working!! We would like something to be done,replaced or a refund!!


This must have been disappointing, may59. Be on the lookout for an email from us so we can look into this with you.

pipman | Advisor 2 | 12.11.2013 12:57 AM
Be sure to return it as defective...it needs to be back by 01/31/14!
ctobin | New Friend | 12.10.2013 12:42 AM
Yes, I also bought a set. Soon after I purchased them, one of them stopped working and I couldn't open it. I believe that the batteries are dislodged making it impossible to open. I tried taking it apart to get to the inside, but failed. The second one has also stopped working now. These are a piece of junk. Great idea, but not worth buying.
HSN | Manager | 12.11.2013 1:08 AM

ctobin wrote:
Yes, I also bought a set. Soon after I purchased them, one of them stopped working and I couldn't open it. I believe that the batteries are dislodged making it impossible to open. I tried taking it apart to get to the inside, but failed. The second one has also stopped working now. These are a piece of junk. Great idea, but not worth buying.

We're sorry that you've had this trouble with your salt and pepper set, ctobin. We're sending you an email to see if there's anything we can do to help.

oldpixie | Inspirer 2 | 12.14.2013 10:19 PM

I had the same problem with an earlier model.  Try putting a strip of tape around all of  the batteries when you are done installing them.  It will "strap" them in place.  This is a very simple fix, but you have to do it before the battery comes loose inside.....

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New Friend
stealtherp
Posts: 2

WOLFGANG PUCK'S SALT AND PEPPER BATTERY OPERATED

WOLFGANG PUCK'S SALT AND PEPPER SHAKER (BATTERY OPERATED)...Did anyone else buy this set in December and now find that it is impossible to load new batteries? Cant get the unit to open and we have three sets! Any help would be appreciated. WAy too expensive to discard after six months!
Please use plain text.
New Friend
ctobin
Posts: 1

Re: WOLFGANG PUCK'S SALT AND PEPPER BATTERY OPERATED

Yes, I also bought a set. Soon after I purchased them, one of them stopped working and I couldn't open it. I believe that the batteries are dislodged making it impossible to open. I tried taking it apart to get to the inside, but failed. The second one has also stopped working now. These are a piece of junk. Great idea, but not worth buying.
Please use plain text.
Advisor 2
pipman
Posts: 884

Re: WOLFGANG PUCK'S SALT AND PEPPER BATTERY OPERATED

Be sure to return it as defective...it needs to be back by 01/31/14!
Please use plain text.
Manager HSN
Manager
HSN
Posts: 3,721

Re: WOLFGANG PUCK'S SALT AND PEPPER BATTERY OPERATED


ctobin wrote:
Yes, I also bought a set. Soon after I purchased them, one of them stopped working and I couldn't open it. I believe that the batteries are dislodged making it impossible to open. I tried taking it apart to get to the inside, but failed. The second one has also stopped working now. These are a piece of junk. Great idea, but not worth buying.

We're sorry that you've had this trouble with your salt and pepper set, ctobin. We're sending you an email to see if there's anything we can do to help.

It’s fun here!
Please use plain text.
Inspirer 2
oldpixie
Posts: 126

Re: WOLFGANG PUCK'S SALT AND PEPPER BATTERY OPERATED

[ Edited ]

I had the same problem with an earlier model.  Try putting a strip of tape around all of  the batteries when you are done installing them.  It will "strap" them in place.  This is a very simple fix, but you have to do it before the battery comes loose inside.....

Please use plain text.
New Friend
may59
Posts: 1

Re: WOLFGANG PUCK'S SALT AND PEPPER BATTERY OPERATED

We also purchased this set,,loved  it,,until one quit working!! We would like something to be done,replaced or a refund!!

Please use plain text.
Manager HSN
Manager
HSN
Posts: 3,721

Re: WOLFGANG PUCK'S SALT AND PEPPER BATTERY OPERATED


may59 wrote:

We also purchased this set,,loved  it,,until one quit working!! We would like something to be done,replaced or a refund!!


This must have been disappointing, may59. Be on the lookout for an email from us so we can look into this with you.

It’s fun here!
Please use plain text.
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06.23.2012 11:54 PM
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