06-23-2012 11:54 PM
a week ago
a week ago
Yes, I also bought a set. Soon after I purchased them, one of them stopped working and I couldn't open it. I believe that the batteries are dislodged making it impossible to open. I tried taking it apart to get to the inside, but failed. The second one has also stopped working now. These are a piece of junk. Great idea, but not worth buying.
We're sorry that you've had this trouble with your salt and pepper set, ctobin. We're sending you an email to see if there's anything we can do to help.
Saturday - last edited Saturday
I had the same problem with an earlier model. Try putting a strip of tape around all of the batteries when you are done installing them. It will "strap" them in place. This is a very simple fix, but you have to do it before the battery comes loose inside.....
We also purchased this set,,loved it,,until one quit working!! We would like something to be done,replaced or a refund!!
This must have been disappointing, may59. Be on the lookout for an email from us so we can look into this with you.