I purchased 2 TS LG840G phones. Has anyone had problems with activating their new Tracfones in the past? I read some horrible reviews about Tracfone and their service. I hope I haven't made a mistake by ordering these phones.
The not being able to understand or communicate with customer service located in another country is terrible to try and solve problems. Let's hope I don't have any problems....I will have the option of returning the phones, but I really don't want to do that. Thanks for your response.
I'm on my 3rd Tracfone, been with them about 10 years. My friends all have Tracfones too. I only had a problem with my 2nd one, as it got older it would lose the minutes on its own; this happened twice. I would get them restored by signing onto their Forum to get the code to restore my minutes. After the 2nd time I upgraded to the S390G and no problems. You don't have to talk to someone, just get help on their forum.
I think most of the complaints about Tracfone are due to user error and people who don't read the instructions.
[-o< I am going to get the new 3g wi first timer with this and NEW customer as well I can use all the advise I can get and thank u for those thus far...I called their service and they were great and I was not even a customer yet. But I am use to speaking to teck suppor anyway and maybe some folks aren't. sooooo anywaayyyyy I am now with at and t and not on contract but before I change my ph no over to this phone I want to see if I will like it and how it works cos it will save me about sixty a month and thats alot of money because I am down to less than 300 min from 3000 so I don't need the cell ph price tag and 1400 free will last me at least 4-5 months......ta da...
JWink - There is no typical green and blue minutes card. If you read the Welcome Guide that came with the phone in Step 2 it tells you how to redeem your airtime by calling the 1-888 number. Your Tracfone must be completely activated before you submit your request. You need your HSN order number, shipping zip code and wireless phone number.