10-03-2013 04:13 AM
Responding to your questions, pammypalm:
1. Tap the phone icon on the homescreen.
2. Then long press "1" on your keypad. That will take you right to Voicemail, where you may be asked to enter a Passcode. (Select a 4-digit code).
3. What follows are instructions on using the standard greeting or customizing by recording your own.
4. Just follow the prompts that will walk you through the rest of the instructions, including directions on how to repeat a section if necessary, then proceed.
For more info, including Message Playback and Accessing Voicemail From Another Phone, see page 11 of the Samsung Galaxy Centura Quick Reference Manual that came in your package with the phone.
$25 PROMO CARD
As for the $25 Promo Card, sorry, but I can't help because as I attempted to peel off the strip, my number came off with it and shredded into tiny bits and pieces. Yet another stroke of genius in this entire debacle. I managed to retrieve 13 of the 15 digits, but the rest was toast (or shredded wheat).
The website directs those having trouble to an online Customer Service Contact Form, which I completed, along with some choice comments about TracFone's unpreparedness, $tu*pid*ity, ineptitude and unprofessionalism exhibited throughout this entire process. If it was their goal to make it as frustrating and cumbersome as possible, then mission accomplished. I also pointed out to them that they misspelled "recieved" (sic) in their drop-down menu on the Customer Service Contact Form. Typical!
According to the message, a reply will be issued within 48 hours. We'll see. This should be interesting.
10-03-2013 12:29 PM
10-03-2013 02:24 PM
10-04-2013 02:31 PM
10-04-2013 03:40 PM
10-04-2013 06:39 PM
Also, one more observation - I noticed that data time was being deducted for apps that operate behind the scenes. I think they can be changed, but I haven't figured all that out yet.
Thanks again, everyone
10-04-2013 06:46 PM
10-04-2013 07:38 PM
10-04-2013 08:03 PM