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I received my Samsung yesterday and followed the instructions that came in the package.
It can be very frustrating so I walked away several times during the process. If you have not used a touch-screen phone before, as I have not, know that the device is very "touchy" for lack of a better description. Learning Curve! It took me over an hour to enter 6 contacts into the "People" section. The keyboard is very very sensitive.
FIRST, charge your device. As it's charging locate your phone number. At the base of the device is a tiny icon that looks like a document = touch this and select "System Settings" . New screen appears, scroll down and select "About Phone" Next screen, scroll down and select "Status". Scroll part way down and you will see "My Phone #" Write this # down.
NOW This is an important piece of info I was given by a Tracfone Rep - the is the HSN Simply Wireless access:
TO ACTIVATE YOUR PROMOTIONAL MINUTES:
THIS IS A TOLL FREE NUMBER HSN HAS SET UP:
HAVE YOUR PACKING SLIP IN HAND AND YOUR CARD WITH SERIAL NUMBER FOR YOUR DEVICE:
You need your CUSTOMER # AND the ACTIVATION PIN (Look at the Top Right hand part of your invoice, it should be listed just below the item price)
FOLLOW THE VOICE PROMPTS. THERE IS A SELECTION FOR ADDITIONAL QUESTIONS -
WHERE YOU COULD ASK ABOUT XFER EXISTING MINUTES
You can either register the Samsung DEVICE online at tracphone.com or by calling 1-800-867-7183. I found calling to be easier.
This number should walk you through an automated instructions. Following this step, from you Samsung, dial *22890 and you should receive a confrmation message.
THIS IS THE TRICKY PART. WHEN YOU TRY TO MAKE A CALL, YOU CAN DIAL AND IT WILL CONNECT TO THE CARRIER FOR YOUR AREA. A VOICE GREETING WILL INSTRUCT YOU - BUT _ YOU SEE A RED TELEPHONE HANDSET ICON AND NO DIALPAD THIS IS CONFUSING!
THERE IS AN ICON AT THE BOTTOM LEFT EDGE OF THE PHONE THAT LOOKS LIKE A TINY GRID. SWIPE OVER IT AND THAT BRINGS UP THE KEYPAD. YOU ENTER THE LAST 4 DIGITS OF YOUR PHONE NUMBER. YOU CAN FIND YOUR NUMBER IN "SYSTEMS" ON THE DEVICE (explained above)