11-20-2012 08:08 AM
12-02-2012 03:29 PM
12-07-2012 03:40 PM
12-08-2012 11:53 PM
There are a couple of things you can try, Blazermamaw, that might possibly help:
1. Try the DL again and if it stops or sticks midway, turn off the phone for about :30-:60 and then try DLing again.
2. Remove the battery, wait :30-:60 and attempt the DL again after you've re-inserted it.
3. A drastic last resort - if you do this, you'll lose all of your data, so be sure you back up first by copying everything to your previous phone or your computer - then go to the main MENU and do a factory re-set. This will return the phone to the status it was when you received it. ALL OF YOUR DATA WILL BE LOST in the process, that's why it's important to back up everything first. After you've reset, try your Google maps DL again.
If none of the above works, then call TracFone's Tech Support. Ask if they have a solution, possibly a firmware fix that you can achieve through CODE ENTRY MODE. If that doesn't solve the problem, then there could be a problem either with the SIM card or with the phone itself. If they can't send a replacement SIM, then you should request a new (not reconditioned or remanufactured) replacement phone.